TUV Macedonia became the only company on the territory of R. Macedonia which has authorized Auditors from CEPA Organization to conduct audits according to EN ISO 16636 for pest management

EN ISO 16636 Pest Management

The Standard EN 16636: 2015 for „Services for management and control of pests. Requirements and skills", is a reference standard for companies in the pest control sector.

The regulatory evolution due to the application of the "Biocides" EU Regulation and the new provisions on rodent control, together with a greater sensitivity on the part of companies that request this type of service have contributed to the evolution of the simple "pest control" service intended as elimination of pests in a real Pest Management.

In the food sector, the appearance of voluntary standards such as BRC, IFS, FSSC 22000 required a new approach to "pest control", in fact operators in the sector are required to have a high standard of service with the definition of specific requirements for the execution of a Pest control applied to transformation processes and production environments.

At the European level, the European Confederation of the Pest Control Industry (CEPA) and its associates have actively collaborated in the development of the EN 16636 standard. a competitive advantage to operators who join this program, as they can demonstrate their professionalism and the level of service offered, as well as being registered in an international database. TÜV NORD Macedonia, is able to provide the certification service according to the CEPA Certified protocol.


Key points of the standard

The standard takes into consideration all aspects and all stages of service delivery:

  • first contact with the customer,
  • design of the service delivery method,
  • budgeting,
  • the actual management and monitoring of pests (pest control or rodent control), arriving at the evaluation of the effectiveness of the interventions and, if necessary, a new service design,
  • the skills of the personnel involved, be it a technical manager, an operator, a sales person or an administrative officer.



The adoption of a Pest Management service management system allows companies to:

  • create and make operational a pest monitoring management system, providing a service designed ad hoc for customers based on the assessment of the specific risks of each customer;
  • create tools to ensure the fight against pests in compliance with current legislation, reducing the risk of hitting non-target species of the intervention;
  • demonstrate compliance with the constraints imposed by the legislation and the requirements of the standard;
  • communicate the results of the activity to its customers transparently and provide useful advice in order to reduce or eliminate the associated risk.


Certification process

The main stages of the certification process include:

  • certification audit (Certification Audit): aims to assess the organization's compliance with the requirements of the standard and, in the event of a positive passing, the issuance of the certificate
  • the (annual) surveillance audits which have the purpose of verifying both compliance with the standard and continuous improvement

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